Customized Gantry Cranes by Dongqi Crane for a Philippine Customer
Background
In 2024, Dongqi Crane manufactured a batch of customized gantry cranes for a long-term Philippine customer. The customer's requirements included multiple models and specifications, specifically:
MGO10T-20M H9M 1 unit;
MHO10T-20M H9M 1 unit;
MHO10T-20M H7.5M 3 units;
MHO5T-20M H7.5M 2 units;
Power requirements: 440V 60Hz 3P.
The models and parameters of these gantry cranes indicate that the customer needed a combination of various lifting capacities, spans, and lifting heights to meet their diverse operational needs. Below is a detailed analysis of the advantages of each type of gantry crane, the customer's requirements, and the customization process.
Advantages of Each Type of Gantry Crane
MGO Series Gantry Cranes
Advantages: The MGO series is known for its high stability and durability, making it suitable for heavy-duty lifting operations. Its optimized structural design ensures smooth operation under high loads, making it ideal for applications requiring high precision.
Applications: Suitable for ports, large warehouses, and other locations requiring frequent heavy-load lifting.
MHO Series Gantry Cranes
Advantages: The MHO series offers high flexibility and adaptability, allowing adjustments in lifting height and span based on customer needs. Its modular design simplifies installation and maintenance while providing excellent cost performance.
Applications: Ideal for medium-sized factories, logistics centers, and other locations requiring medium loads and diverse operations.
Advantages of Lifting Capacity and Span Combinations
10-ton lifting capacity: Suitable for medium to heavy loads, such as machinery and steel materials.
5-ton lifting capacity: Suitable for light to medium loads, such as small containers and construction materials.
20-meter span: Provides a wide working range, suitable for spacious work sites.
9-meter and 7.5-meter lifting heights: Meets different lifting height requirements, suitable for warehouses or outdoor sites with varying heights.
Power Specifications (440V 60Hz 3P)
This power specification aligns with the local electrical standards in the Philippines, ensuring stable operation and reducing the risk of malfunctions due to voltage mismatches.
Analysis of Customer Requirements
Diverse Operational Needs The customer ordered multiple models and specifications of gantry cranes, indicating diverse operational scenarios that may involve lifting loads of different weights and heights. For example:
MGO10T-20M H9M may be used for heavy equipment lifting;
MHO5T-20M H7.5M may be used for frequent lifting of light loads.
Efficiency and Reliability The customer chose Dongqi Crane likely due to its technical expertise and reputation in the gantry crane manufacturing industry. The customer needed equipment that could operate efficiently while maintaining high reliability and low failure rates to minimize downtime and maintenance costs.
Customization Requirements The specific requirements for lifting height and span (e.g., 9 meters and 7.5 meters) suggest that the customer's work site may have unique constraints or needs, necessitating customized design solutions.
Dongqi Crane's Customization Process
Requirement Communication and Solution Design
Dongqi Crane engaged in in-depth discussions with the customer to understand their operational scenarios, types of goods, site limitations, and other specific needs.
Based on the parameters provided by the customer (e.g., lifting capacity, span, lifting height), Dongqi Crane designed multiple solutions and finalized the models and specifications with the customer.
Technical Design and Manufacturing
Dongqi Crane's technical team customized the structure, electrical systems, and control systems of the gantry cranes based on the customer's requirements.
During production, strict quality control was implemented in accordance with international standards (e.g., ISO, CE) to ensure the reliability and safety of the equipment.
Power Adaptation and Localized Support
To align with the Philippine power specifications (440V 60Hz 3P), Dongqi Crane adapted the electrical systems of the equipment to ensure stable operation.
Localized installation guidance and after-sales support were provided to help the customer quickly put the equipment into use.
Testing and Delivery
Before leaving the factory, each gantry crane underwent rigorous load testing and operational testing to ensure its performance met design requirements.
After delivery, Dongqi Crane dispatched technicians to the customer's site for installation, commissioning, and operator training.
Case Summary
Dongqi Crane demonstrated its technical expertise and service capabilities in the gantry crane manufacturing industry by deeply understanding the customer's needs and providing a variety of models and specifications to meet their diverse and customized operational requirements. From requirement communication to design and manufacturing, and finally to testing and delivery, Dongqi Crane ensured a seamless process. This collaboration not only improved the customer's operational efficiency but also further solidified Dongqi Crane's brand influence in the international market.
Moving forward, Dongqi Crane will continue to prioritize customer needs, offering more high-quality customized solutions to help global customers achieve efficient and safe material handling operations.